TABLE OF CONTENTS

• Distributor Side
• Supplier Side

• Q: Where can I get assistance or submit my questions?
  A: For assistance or to submit questions, please email us at product.content@derbysoft.net.

Distributor Side

• Q: How do I obtain Distributor Credentials?
  A: To obtain your Distributor Credentials, please sign in at https://contentsolutions.derbysoftsec.com and follow the instructions for Credential Management.

• Q: How can Distributors subscribe to properties?
  A: Distributors can subscribe to properties by visiting https://contentsolutions.derbysoftsec.com and following the article: How to Create a Subscription.

Supplier Side

• Q: What is the Supplier API spec?
  A: Please refer to Content Open API (Supplier) API Spec.

• Q: Can Supplier API support VR properties?
  A: Yes, our supplier API continues to support these fields. For any additional inquiries, please contact us at product.content@derbysoft.net.

• Q: What Suppliers does DerbySoft connect with?
  A: This list is updated per month. Use the tab with the name containing “all suppliers“ to see suppliers: Content-All-Distributor-Supplier-Finance Reference.

• Q: Which OTA Code mapping reference document is currently in use?
  A: Please refer to the doc: OTA Code.

• Q: Sample content data for clients to review:
  A: Please find the data here: https://drive.google.com/drive/folders/1cMom5zpl9wkRouIVuflipV2gqoHwzxrC.
  Please note if you have a particular request for pulling data of a property/chain, you shall send an email to contentservices@derbysoft.net.

• Q: Do you have plans to support JSON format to replace XML format in your API request/response body?
  A: No plan in the short term.

• Q: How do I obtain Supplier API Credentials
  A: Please reach out to your client manager or implementation manager to apply for Credentials.